Fanshawe migrated to the SaaS (Cloud) version of Archibus last September (2021). The cost increase to maintain a hosted model became prohibitive and now we’re struggling with stability and support for this new delivery model.
Is anyone else experiencing ongoing concerns with Archibus? Any favourable breakthroughs worth sharing?
Humber bought licenses, which were very expensive, but allowed us to stay with the hosted model and move to the newer version. The newer release is better, and everything is now stable and working fine.
Longer term (5 years or so) I’d be open to something more user friendly, innovative etc because I can’t see Archibus evolving quickly. But for now we have to get value from the licenses, and better the devil you know…..
Have you had a chance to work with or try out the Workplace components within the updated version? Although as Rich said we are experiencing support and stability issues, workplace does seem to a significant step forward from a user friendly functionality for the clients anyways.