Home › Forums › General Forum › Code Blue Duress Stations – Integration Issues

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    • Anonymous
      Inactive
      January 13, 2023 at 10:56 am
      Post count: 2
      #3519

      Good Morning all – For those Colleges that have Code Blue duress stations, has anyone had issues which communication and integration of these stations with their IT infrastructure? We are experiencing intermittent communication loss or one way communications with stations. We have has multiple conversations with Tech support and physical inspections via our electrician and have found no issues.
      Thanks

    • Christian PrudHomme
      Participant
      January 13, 2023 at 11:05 am
      Post count: 17
      #3520

      Hi,

      Loyalist has Code Blue stations and call posts. We do experience on an infrequent basis some communication issues, same as you noted but our IT department have always been able to correct in-house.

      Chris

    • Anonymous
      Inactive
      January 13, 2023 at 11:33 am
      Post count: 2
      #3521

      Thanks Chris – I figured we weren’t the only College with this issue. I asked our IT dept to get in touch with yours for some advise.
      Thanks again
      Mike

    • Daniel Alonzo
      Keymaster
      February 10, 2023 at 2:47 pm
      Post count: 25
      #3568

      Hi Mike,

      We’ve had issues at Humber on some of our Code Blue Stations. Most of the time, it’s an issue with the stability of the network connection especially when they are installed outdoors. I think the hardware of the Code Blue Station itself is robust, but the traffic on the network in which the station is connected to may cause some issue. The data cable of most of our Code Blue Stations are Cat6 and if the distance run is close to the limit of 90 meters, it could cause some connection issues.

      I hope this helps.

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